Would you take the bait?

Take two minutes to see if you’d get caught out by phishing with these real-life examples…

Let's go!

639-877-4783
  • Take a look at this email – it’s asking you to click on a link to validate your online banking credentials.

  • How an email is signed off can be another sign of a phishing scam. What do you think of this one?

  • There’s no link to click on in this email, but does that mean it’s genuine?

  • What do you think of this email? Hint: check out the greeting.

  • Here’s an email claiming to be about a credit card statement. Is it really from us?

  • Correct!

    We’ll never email or text you with a link to click and validate your account or online banking details. Never click on a link in an email, unless you’re 100% sure it’s genuine.

    Incorrect!

    Your bank will never email or text you with a link to click and validate your account or online banking details. Never click on a link in an email, unless you’re 100% sure it’s genuine.

  • Correct!

    A genuine email from us will always include contact details.

    Incorrect!

    Watch out for this sort of generic sign off, it’s another sign that an email isn’t genuine. A genuine email from us will always include contact details.

  • Correct!

    This one’s real - we’ll never email or text you with a link to click on to validate your account or online banking details.

    Incorrect!

    This one’s real - we’ll never email or text you with a link to click on to validate your account or online banking details.

  • Correct!

    Well spotted. A genuine email from us will always be addressed to you personally - by name.

    Incorrect!

    A genuine email from us will always be addressed to you personally - by name.

  • Correct!

    Genuine emails from us will use your name, and may include other information such as part of your postcode and the last four digits of your card.

    Incorrect!

    Genuine emails from us will address you by name, and may include other information such as part of your postcode and the last four digits of your card.

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Phishing

You scored 0/5

You’ve fallen hook, line and sinker! Don’t be a victim - read our tips to find out how to protect yourself from scammers.

What to look for...

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  • 1. Check that the email address is really from your bank. Watch out for emails claiming to be from other financial institutions you don’t have a relationship with too.
  • 2. Make a note of the greeting - all our emails are personally addressed to you and will include your ‘image and phrase’ combination. (Doesn’t apply to mobile banking)
  • 3. Look for spelling errors, Americanised spelling and random capital letters, like bAnk 0nline with SanTander.
  • 4. Be wary of links that lead you to a site asking for log on and password details. Instead, type our web address directly into your browser.
  • 5. This is a generic sign off, with no contact details. We’ll always include ways to get in touch.
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Think you've received a phishing email?

If you’ve been sent a suspicious email that claims to be from Santander, forward it to phishing@santander.co.uk. then delete it.

Visit our security centre for advice on how to stay safe from scams.

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